Service Express

Service Express

With state of the art Tier 3 and 4 Designed Data Centres, the Service Express partnership with  Datel Advansys brings a wealth of experience and cutting edge technology to our customer base. Our relationship with Service Express and their focus on proactive customer relationships ensures Datel customers receive the highest possible level of service from an experienced provider.

Service Express has grown since its inception in 1987 as a UK IBM Server Maintenance provider to its position today as an IT services and solutions provider, employing the largest pool of IBM technical staff in the UK, outside of IBM themselves. The scale and experience of Service Express today and the relationship Datel have built with Service Express ensures Datel customers receive an unrivalled level of service from experienced staff.

Not only does Datel have unlimited access to specialist staff, but our relationship with Service Express also provides access to their Eco Friendly Data Centres. Built within the last 5 years and capable of supporting high density server estates required in today's marketplace, they offer high levels of availability with Gb connectivity between them to enable distribution of services across locatios.

Key features include:

  • Cold Aisle Containment
  • Adiabatic Eco Cooling System
  • Independent A&B Dual Power feeds
  • N+N Redundancy
  • 16 or 32 Amp Power Supplies
  • AT Generator Systems
  • 2(N+1) 400kva UPS units
  • Diverse Fibre Communications via Multiple Tier 1 Suppliers
  • Carrier Neutral
  • 24 x 7 NOC Monitoring
  • 24 x 7 Monitored CCTV, Perimeter Fencing
  • Biometric and Proximity card access
  • Target PUE rating of 1.1

Service Express delivers state of the art Tier 3 and Tier 4 designed data centre facilities, alongside its traditional IBM hardware maintenance business